At rajaph, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. We are committed to providing every Filipino player with the tools, information, and support they need to keep their gaming experience positive and in control. This page explains everything you need to know about responsible gaming at rajaph.
rajaph gives every player direct access to a full suite of responsible gaming controls from their account dashboard. These tools are free, instant, and completely confidential.
Set a maximum amount you can deposit into your rajaph account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling period.
Define the maximum amount you are comfortable losing within a set period. rajaph will automatically restrict your play once your loss limit is reached, giving you a built-in safety net so you never lose more than you planned. This is one of the most effective tools for staying in control.
Set a maximum duration for each gaming session. rajaph will notify you when your session limit is approaching and will end your session automatically when the limit is reached. This helps prevent the kind of extended play that can lead to poor decision-making and overspending.
Take a short break from rajaph by applying a cooling-off period of between 24 hours and 6 weeks. During a cooling-off period, you cannot log in to your rajaph account or place any bets. This is ideal if you feel you need a brief pause to reassess your gaming habits.
If you feel your gambling has become a problem, you can self-exclude from rajaph for a minimum period of six months or permanently. Self-exclusion is processed immediately and cannot be reversed during the exclusion period. rajaph will also suppress all marketing communications to self-excluded players.
Enable periodic reality check notifications that remind you how long you have been playing and how much you have wagered during your current session. These gentle prompts help you stay aware of your gaming activity and make conscious decisions about whether to continue playing.
For most players, online gaming at rajaph is a fun and entertaining pastime — like watching a movie or going out for merienda. But for a small number of people, gambling can become problematic. Knowing the warning signs early is the first step toward getting help.
If you recognise any of the signs listed here in yourself or someone you care about, we strongly encourage you to use rajaph's responsible gaming tools or reach out to our support team. There is no shame in asking for help — it is the smart and courageous thing to do.
Chasing losses — Continuing to play or increasing bet sizes in an attempt to win back money you have already lost, rather than accepting the loss and stopping.
Gambling with money you cannot afford to lose — Using funds intended for rent, bills, groceries, or other essential expenses to fund your gaming activity.
Hiding your gambling — Feeling the need to conceal the amount of time or money you spend on gaming from family members, friends, or colleagues.
Inability to stop — Feeling restless, irritable, or anxious when you try to cut down or stop gambling, or repeatedly failing to stick to limits you set for yourself.
Neglecting responsibilities — Missing work, school, or family commitments because of time spent gambling, or experiencing relationship problems as a result of your gaming habits.
Borrowing money to gamble — Taking out loans, borrowing from friends or family, or using credit cards specifically to fund gambling activity.
Self-exclusion is one of the most powerful responsible gaming tools available. Here is how to apply it on your rajaph account in three simple steps.
Reach out to the rajaph customer support team via live chat (available 24/7 from the platform) or by emailing [email protected]. Clearly state that you wish to apply a self-exclusion to your account and specify whether you want a temporary or permanent exclusion.
Our support team will ask you to confirm your account details to verify your identity. This step ensures that the self-exclusion is applied to the correct account and protects you from any unauthorised exclusion requests. The process takes only a few minutes.
Once verified, your self-exclusion is applied immediately. Your rajaph account will be locked, all marketing communications will be suppressed, and you will not be able to log in or place bets for the duration of your exclusion period. Any Real Money Funds in your account will be returned to you.
Important: Self-exclusion periods cannot be reversed or shortened once applied. If you choose a temporary exclusion, you may request reinstatement only after the full exclusion period has elapsed and after a mandatory 24-hour reflection period. rajaph takes self-exclusion requests extremely seriously.
Take a moment to honestly answer these questions. This is not a clinical diagnostic tool — it is a simple self-check to help you reflect on your gaming habits. If you answer "yes" to several of these questions, it may be time to use rajaph's responsible gaming tools or seek additional support.
Remember: there is no right or wrong answer here. This is just for you. Being honest with yourself is the most important step.
If you answered yes to two or more questions, consider using rajaph's self-exclusion or cooling-off tools, or speak to our support team.
rajaph is not the only source of support. The following organisations provide free, confidential assistance to individuals and families affected by problem gambling in the Philippines.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a dedicated responsible gaming programme for Filipino players. PAGCOR's responsible gaming framework includes player protection measures, self-exclusion registries, and public awareness campaigns across the Philippines.
rajaph operates in alignment with PAGCOR's responsible gaming guidelines and supports the national effort to promote safe and responsible gambling among Filipino players in Manila, Cebu, Davao, Quezon City, Makati, and beyond.
Visit the PAGCOR website directly for their official responsible gaming resources and self-exclusion registry information.
If you or someone you know is struggling with problem gambling, the following Philippine support channels can help:
National Center for Mental Health (NCMH) — The NCMH provides mental health services including counselling for behavioural addictions. Their crisis hotline is available to Filipinos nationwide.
In Touch Community Services — Provides free, confidential counselling and crisis intervention services in the Philippines, including support for gambling-related concerns.
Contact details for these organisations are available on their respective official websites.
In the Philippines, the legal age for casino-style gambling is 21 years old. rajaph strictly enforces this requirement. Every new rajaph account undergoes mandatory age verification before any real-money play is permitted. We use government-issued ID verification to confirm that all players are 21 years of age or older.
If rajaph discovers that a player is under 21, the account will be closed immediately, all winnings will be forfeited, and any deposits will be returned. rajaph also encourages parents and guardians to use parental control software to prevent underage access to online gaming platforms.
rajaph is here to make sure your gaming experience stays enjoyable. Set your limits, use our tools, and play at a pace that works for you. When gaming is fun and responsible, everyone wins. Join over 500,000 Filipino players who trust rajaph to keep their gaming experience safe and rewarding.
Must be 21+ to play. Gambling is for entertainment only. If gambling stops being fun, please use our responsible gaming tools or contact support.