At rajaph, we take the privacy and security of your personal information seriously. This Privacy Policy explains what data we collect when you use the rajaph platform, how we use it, who we share it with, and what rights you have over your own information. We encourage every rajaph player to read this document carefully.
These six principles summarise rajaph's approach to data privacy. They reflect our commitment to treating every Filipino player's personal information with the care and respect it deserves.
All data transmitted between your device and rajaph is protected by 256-bit SSL encryption — the same standard used by major Philippine banks like BPI, BDO, and Metrobank. Your login credentials, payment details, and personal information are never sent in plain text.
rajaph does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate and improve the rajaph platform and to comply with applicable Philippine legal and regulatory requirements.
rajaph players have the right to access, correct, and request deletion of their personal data at any time. You can also withdraw consent for certain types of data processing. Contact our support team to exercise any of your data rights — we respond within five business days.
rajaph stores personal data on secure, access-controlled servers. Access to player data is restricted to authorised rajaph personnel on a strict need-to-know basis. All internal data access is logged and audited regularly to detect and prevent unauthorised access.
rajaph's data practices comply with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We are committed to upholding the rights of Filipino data subjects as defined under Philippine law.
rajaph will only send you promotional communications if you have opted in to receive them. You can unsubscribe from rajaph marketing emails at any time by clicking the unsubscribe link in any email or by contacting our support team directly. Opting out does not affect service-related communications.
Summary: rajaph collects personal data to operate your account, process payments, comply with Philippine legal requirements, and improve our services. We do not sell your data. You have the right to access, correct, and delete your data at any time. This policy is governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
This Privacy Policy ("Policy") describes how rajaph ("rajaph," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your," "Player") who access or use the rajaph online gaming platform at rajaph.com, including all associated services, features, and content.
rajaph is committed to protecting the privacy of all its players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all other applicable Philippine laws and regulations governing the processing of personal data.
By registering a rajaph account or using any rajaph service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the rajaph platform.
This Policy should be read together with the rajaph Terms and Conditions, which govern your use of the rajaph platform generally.
For the purposes of applicable data protection law, rajaph is the data controller in respect of the personal data it collects and processes about you. As data controller, rajaph determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
If you have any questions about how rajaph processes your personal data, or wish to exercise any of your data subject rights, please contact our Data Protection Officer using the details provided in Section 14 of this Policy.
rajaph collects personal data from you in the following categories:
When you create a rajaph account, we collect the information you provide during the registration process, including:
To comply with Philippine anti-money laundering regulations and to verify your identity before processing withdrawals, rajaph may collect:
When you make deposits or withdrawals, rajaph collects transaction-related data, including payment method details (e.g., GCash account reference, bank account details, card type and last four digits), transaction amounts, dates, and reference numbers. rajaph does not store full card numbers or CVV codes — these are handled directly by our certified payment processors.
rajaph automatically records data about your gaming activity on the platform, including games played, bet amounts, game outcomes, session durations, bonus usage, and wagering history. This data is used to operate the platform, resolve disputes, and comply with regulatory reporting obligations.
When you access rajaph, we automatically collect certain technical data, including:
If you contact rajaph's customer support team via live chat, email, or any other channel, we retain records of those communications, including the content of messages and any attachments, for quality assurance, training, and dispute resolution purposes.
If you use rajaph's responsible gaming tools — such as deposit limits, self-exclusion, or cooling-off periods — we record the details of those requests and the settings applied to your account. This data is treated with the highest level of confidentiality.
rajaph uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your rajaph account | Registration data, KYC data |
| Processing deposits and withdrawals | Financial data, KYC data |
| Providing and operating gaming services | Gaming activity data, technical data |
| Verifying your age (21+) and identity | Registration data, KYC data |
| Complying with anti-money laundering obligations | KYC data, financial data, gaming activity data |
| Detecting and preventing fraud and prohibited conduct | All categories |
| Providing customer support | Registration data, communications data |
| Sending service-related notifications | Registration data (email, phone) |
| Sending marketing communications (with consent) | Registration data, gaming activity data |
| Improving the rajaph platform and user experience | Technical data, gaming activity data |
| Administering responsible gaming tools | Responsible gaming data, registration data |
| Complying with regulatory reporting requirements | All categories as required |
rajaph processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
rajaph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
rajaph shares necessary financial data with certified payment processors (including GCash, PayMaya, and banking partners such as BPI, BDO, and Metrobank) to facilitate deposits and withdrawals. These processors are contractually bound to process your data only for the purpose of completing your transactions and in compliance with applicable data protection law.
rajaph may share KYC data with third-party identity verification service providers to assist with the verification of your identity and age. These providers are bound by strict confidentiality and data security obligations.
rajaph may be required to disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by law, court order, or regulatory direction. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments.
rajaph uses third-party technology providers for hosting, data storage, analytics, and platform operations. These providers process data on rajaph's behalf and are contractually prohibited from using your data for any purpose other than providing services to rajaph.
Certain game providers whose titles are available on the rajaph platform may receive limited technical data (such as a pseudonymous player identifier and game session data) necessary to operate their games. No directly identifiable personal data such as your name or contact details is shared with game providers without your explicit consent.
No Data Sales: rajaph will never sell, auction, or otherwise transfer your personal data to third parties for commercial gain. Any sharing of data is strictly limited to what is necessary for the purposes described in this Policy.
rajaph uses cookies and similar tracking technologies on the rajaph platform to enhance your experience, maintain your session, and collect analytical data about platform usage. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the rajaph platform. For detailed information about the specific cookies used by rajaph, please refer to our Cookie Notice, which is available on the platform.
rajaph retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy applicable legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:
Where rajaph is required by law to retain data for a longer period, the longer period shall apply. Upon expiry of the applicable retention period, rajaph will securely delete or anonymise your personal data.
rajaph implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While rajaph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. rajaph cannot guarantee the absolute security of data transmitted over the internet. You are responsible for maintaining the security of your rajaph account credentials and for notifying us immediately of any suspected unauthorised access.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by rajaph:
You have the right to be informed about how rajaph collects and uses your personal data — which is the purpose of this Privacy Policy.
You have the right to request a copy of the personal data rajaph holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data rajaph holds about you.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to rajaph's legal retention obligations.
You have the right to object to certain types of processing, including direct marketing. You can opt out of marketing communications at any time.
You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
To exercise any of these rights, please contact rajaph's support team via live chat or email at [email protected]. rajaph will respond to all data subject rights requests within five (5) business days. We may need to verify your identity before processing your request.
21+ Only: The rajaph platform is strictly intended for individuals who are 21 years of age or older. rajaph does not knowingly collect personal data from individuals under the age of 21. If rajaph becomes aware that personal data has been collected from an individual under 21, that data will be deleted immediately and the associated account will be closed.
If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to rajaph, please contact us immediately at the details provided in Section 14. We will take prompt action to investigate and, where confirmed, delete the relevant data and close the account.
The rajaph platform may contain links to third-party websites or services. This Privacy Policy applies solely to the rajaph platform and does not cover the data practices of any third-party websites or services that you may access via links on the rajaph platform. rajaph is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
rajaph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, rajaph will notify you by email or by posting a prominent notice on the rajaph platform prior to the changes taking effect.
The date of the most recent revision to this Privacy Policy is displayed at the top of this page. Your continued use of the rajaph platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We recommend that you review this Policy periodically to stay informed of any updates.
If you have any questions, concerns, or complaints about this Privacy Policy or rajaph's data practices, please contact our Data Protection Officer:
rajaph will acknowledge all privacy-related complaints within two (2) business days and will endeavour to resolve them within fifteen (15) business days. If you are not satisfied with rajaph's response to your complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC), the regulatory authority responsible for enforcing the Data Privacy Act of 2012.
Now that you know how rajaph protects your privacy, it's time to play. Join over 500,000 Filipino players who trust rajaph for a secure, fair, and rewarding online gaming experience. Register in minutes using GCash or PayMaya. Must be 21 years or older to register.
21+ only. Please gamble responsibly. Responsible Gaming